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Store Manager



The Opportunity

Store managers oversee the success of the entire location including Subway, Pride Kitchens, & Travel Centers. Pride’s promise is to provide fast & friendly service, to enhance careers, share financial success, and be part of a socially & environmentally responsible company

- 401(k) savings plan
Medical, dental, vision insurance
Paid vacation, sick, personal time
Matching contributions to approved charities
Tuition assistance
Paid holidays


Key Store Manager Responsibilities:

· Provide exceptional customer service

· Enforces consistent standards adhering to company policies

· Oversee and coordinate with Food Service Manager to ensure prompt & efficient food service

· Places all orders based on current inventory

· Determines and adjusts pars based on inventory movement

· Enforces accountability regarding all staff member’s performance

· Train all new cashiers, food service staff, and management

· Complete daily inventory for both cigarettes and lottery

· Complete money reconciliation daily

· Prepare money deposits for armored car pickup

· Complete daily gas surveys

· Promote & discuss our Pride Star App

· Maintain a safe, clean, well-lit store

· Perform other duties as assigned

Minimum Qualifications:

· Minimum 1 year experience management in retail or similar

· Strong communication skills via verbal and written instruction

· Positive and professional attitude

· Strong Time Management skills

· Ability to resolve conflict & provide fast feedback

· Basic understanding of Google Spreadsheets & Microsoft word

· Basic understanding of food safety & sanitation

· ServSafe Certification

· Basic understanding of standard food service equipment

· Ability to operate a computerized P.O.S. system

· Ability to bend, stand, stoop, reach, push, lift, and walk the entire workday

o Lift up to 15-30 pounds

· Understanding of basic math

· Read & Speak English

· Reliable Transportation

o You must be able to drive to compete a gas survey daily

· Provide proper work authorization identification

About the Company

Pride is not your typical convenience store. Today, we are the largest independent chain of gas & fresh market stores in Western Massachusetts with over a century of good service in our region. Now, Pride is a proud partner with ArcLight, a leading private equity firm focused on energy and energy transition infrastructure.

Pride believes in treating all employees as true partners through sharing, teamwork, respect, and with the highest ethics and professionalism. We believe in giving every partner the opportunity to obtain satisfaction from their work each day, to use their best judgment at all times, and to build a rewarding career with us. Through our partners and our activities, we hope to earn the respect of all communities as a responsible, sharing, company.

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